Braveheart Counselling & Mediation provides professional services in: • Individual counselling therapy • Couples and relationship counselling therapy • Family counselling therapy • Family mediation • Parent counselling therapy and co-parenting support • Conflict resolution and facilitation Services are grounded in evidence-informed, trauma-aware, and systems-based approaches, with a strong emphasis on stability, connection, relational patterns, emotional regulation, co-regulation and practical ways to manage stress, conflict, and change.

Yes. Braveheart has experience supporting first responders, public safety personnel, and professionals in high-risk or high-demand roles, as well as their partners and families. This work reflects an understanding of: • Operational and organizational stress • Shift work, sleep disruption, and cumulative exposure • The intersection of professional identity, confidentiality, and family life • Relational strain related to chronic stress and high-stakes decision-making Support is tailored to the individual, couple, or family, while remaining grounded in ethical and evidence-informed practice.

Choosing the right professional is important. A 45-minute complimentary consultation is available to ask questions, understand the process, and determine whether the approach aligns with your needs.

We are located on the 6th floor of McFarlane Tower at 700 4 Ave SW. Braveheart Counselling & Mediation is part of the Riverwest Therapy Collective, a collaborative community of practitioners representing a range of experiences, cultures, and clinical specialties. Detailed location, parking, and access information are provided upon booking.

Counselling services: • Individual counselling therapy: $225 per clinical hour (50 minutes) • Couples and family counselling therapy: $250 per clinical hour (50 minutes) Counselling services may be eligible for reimbursement through extended health benefit plans, depending on your insurer and policy. Clients are responsible for confirming coverage. Mediation services: • Family mediation: $250 per clinical hour (50 minutes) Mediation services are billed separately and are not typically covered by insurance.

Appointment availability varies by day and service type. Current availability is listed through the online booking system. If you do not see a suitable time, you may inquire about the waitlist or future availability.

Appointments can be booked through the secure online booking system. Intake steps and next actions are outlined at the time of booking.

Counselling services: • Individual counselling therapy: $225 per clinical hour (50 minutes) • Couples and family counselling therapy: $250 per clinical hour (50 minutes) Counselling services may be eligible for reimbursement through extended health benefit plans, depending on your insurer and policy. Clients are responsible for confirming coverage. Mediation services: • Family mediation: $250 per hour Mediation services are billed separately and are not typically covered by insurance.

Direct billing is available where accepted by your insurance provider. Coverage varies by insurer and individual policy. If direct billing is not available, a receipt is provided immediately for reimbursement. Clients are encouraged to confirm eligibility, coverage limits, and any required documentation directly with their insurance provider prior to booking. You remain responsible for payment of services not covered by your plan. Counselling services provided by registered professionals are often eligible for reimbursement under extended health benefit plans. Mediation services are typically not covered by insurance.

To secure your initial appointment, a credit card is required on file and it will be automatically charged for the first session on the day of your appointment. Your session time is carved out in your therapist's calendar and set aside just for you. Our cancellation policy requires a 48-hour notice for cancellations or rescheduling to accommodate other clients and respect our clinician’s time. Sessions cancelled with insufficient notice, or missed appointments, are charged at the full session fee to the card you have on file.

48 hours advance notice is required for cancellations or rescheduling. Sessions cancelled with insufficient notice, or missed appointments, are charged at the full session fee. Full policy details are provided at the time of booking. If you have an emergency, please contact your therapist as soon as possible so they may be able to offer an alternative time or mode of treatment (phone or video), if possible.